Terms of Use

Website Terms of Use

Website Use


We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time for any period. If you chose, or are provided with a user identification code and password, you must treat such information as confidential. You must not disclose it to any other party. Should you become aware that a third party has access to this then you must notify us immediately at admin@hexagonmediation.com


Links to Website


You may not link to our website without prior written permission. Please contact us at admin@hexagonmediation.com


Where our site contains links to other sites and resources provided by third parties, these links are provided for information only.


Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.


A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree.   Cookies contain information that is transferred to your computer’s hard drive.


We use the following cookies:


Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.


Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.


Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet by name and remember your preferences.


Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.


You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.


Except for essential cookies, all cookies will expire after 23 days.


Data Protection & Privacy


For the purposes of the Data Protection Act 1998 (the Act), the data controller is Hexagon Mediation Limited, R/O 37 Market Square, Witney, Oxfordshire, OX28 6RE.


We may collect and process the following data from you during your use of this site.


Information you provide by completing any forms on this site hexagonmediation.com. This includes when you register on the site, subscribe to a service, make a transaction or make a complaint.


We will keep a record of any correspondence that you sent to us, via any means.


Your IP address, operating system and browser type may be collected; this is statistical data only and does not identify any individual.

We may contact you for the purposes of direct marketing if you allow us to do so. This means that we may use the personal data you provide to us in order to tell you about the latest developments at Hexagon from time to time or professional updates which might interest you. We will only contact you using the methods which you have permitted us to use i.e. by post or e-mail.

Whenever we collect your personal data through our Website, we will state whether we will use it for direct marketing purposes. You will be provided with the opportunity to opt-out of providing your consent to receiving these direct marketing communications both at the time that you provide your personal data and thereafter at any time by clicking on the relevant link or by contacting us at enquiries@hexagonmediation.com

If you tell us that you do not want to receive any further marketing material from us, we will stop sending such communications immediately. However, we will not necessarily remove your personal data from our database(s) if we consider that it is fair and necessary to retain it for other reasons i.e. if we have recently acted for you in a mediation, and must keep a record of this for regulatory purposes.


Where do we store your data?


The data we collect from you may be transferred to, and stored at, a destination outside of the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. Hexagon Mediation Limited will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Transmission of information over the internet is not completely secure although we will do our best to protect your personal information we cannot guarantee the security of your date transmitted to our site; any transmission is at your own risk.


What do we do with your information?


We will use your information to:


Provide you with the most effective presentation of our site;


Carry out our obligations arising from any contracts entered into between you and us;


Allow you to participate in interactive features of our service, when you chose to do so;


Notify you of changes to our service.


Disclosure of information


We may disclose your personal information to third parties: in the event we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;


If Hexagon Mediation Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.


If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and other agreements or to protect the rights, property or safety of Hexagon Mediation Limited, our customers, or others. This includes exchanging information with other organisations for the purposes of fraud protection and credit risk reduction.


Your rights


You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking the appropriate boxes or alternatively contacting us at Hexagon Mediation Limited, R/O 37 Market Square, Witney, Oxfordshire, OX28 6RE.


Our site may occasionally contain links to and from other websites. If you follow a link to any of these websites please note that these will have their own privacy policy and that we do not accept responsibility or liability for these policies. Please check these policies before you submit any personal data.


Access to information


The Data Protection Act gives you the right to access information held about you and this right can be exercised in accordance with the act. Any access request maybe subject to a fee of £10.00 to meet our costs in providing you with the details we have.


Intellectual Property Rights


This website is created using copyright which is owned by us or used by us under licence. You must not copy, use, reproduce, translate, distribute, transfer, modify, adapt or transmit the website in part or as a whole for any purpose. Hexagon Mediation Limited allows the printing of copies of material for your own personal use and provided that you retain a copyright mark on such copies and do not provide such copies to third parties or use them for the benefit of third parties.


The rights in all marks and logos presented on this site are owned or licensed by Hexagon Mediation Limited and the unauthorised copying and use of them is strictly prohibited, except in the use of permitted copying, of the material on our website.


Limitation of Liability


Nothing in these terms and conditions excludes or limits our liability for death or personal injury arising from our negligence or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.


To the extent permitted by law we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.


We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:


Use of, or inability to use our site;


Use of or reliance on any content displayed on our site


If you are a business user, please note that in particular, we will not be liable for:

  • Loss of profits, sales, business or revenue;
  • Business interruption;
  • Loss of anticipated savings;
  • Loss of business opportunity, goodwill or reputation; or
  • Any indirect or consequential loss or damage.

If you are a consumer please note that we only provide our site for domestic and private use and you agree not to use our site for any commercial or business purpose and we have no liability to you except as expressly set out above.

We will not be liable for any loss or damage caused by virus, distributed denial of service attack or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or any website linked to it.